At The Coaching Zone, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Data Collection

We collect the following personal information when you create an account or sign up on our website:

• Name
• Email address
• Country

We also collect usage data through cookies to help us improve the functionality of our website. Payment information is processed securely by a third-party provider, Stripe. We collect data through sign-up forms, account creation, and cookie tracking.

2. Data Usage

We use your personal information for the following purposes:

• Account creation and management
• Processing payments (via Stripe)
• Sending newsletters, if you opt in

We do not use your personal information for analytics or share your data with third parties for marketing purposes.

3. Data Sharing

We only share your data with third parties to facilitate payment processing. Stripe, our payment provider, is based internationally, and all data shared with them is encrypted and secured. We do not sell your data to any third parties.

4. User Rights

You have the right to delete your personal information at any time. To exercise this right, simply contact our customer support team, and we will process your request to delete your data.

5. Cookies and Tracking

We use cookies for analytics purposes to monitor and improve website performance. You can manage your cookie preferences through your browser settings.

6. Security

All personal information is encrypted and securely handled by our third-party providers, including Stripe for payments and Kartra for hosting our membership platform. We take all necessary precautions to protect your data.

7. Data Retention

We retain personal data for the duration of your account. If you choose to close your account, we will delete your personal data. However, we may retain contact details beyond that until requested to delete.

8. Third-Party Services

We use third-party services to deliver our platform:

• Kartra: for hosting our membership platform and managing email communication
• Stripe: for processing payments
• Google Analytics: for tracking website performance

As a UK-based company, we are fully compliant with GDPR regulations.

9. Compliance and Data Breaches

We comply with GDPR regulations to protect your privacy. In the event of a data breach, we will notify affected users as required by law and take appropriate steps to secure your data.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make changes, we will notify you via email to keep you informed.